Access and Authorised Users

Can my spouse or partner access my safe deposit box?

The short answer

Only if they have been given access under the agreement, for example as an authorised user or joint holder. Being married or in a relationship does not, by itself, normally give someone access to your box. Adding a partner also has consequences: they may be able to remove contents, and their authority can change if you die, if you separate or if a court orders otherwise.

Access follows the agreement, not the relationship

A safe deposit box provider gives access to the people recorded on the box: the holder, any joint holder and anyone the holder has authorised. A spouse or partner who is not recorded will not normally be given access simply because of the relationship, even with a marriage certificate. If you want your partner to be able to reach the box, the arrangement has to be set up formally.

Ways to include a partner

  • Authorised user: your partner may access the box on your authority, under Knox's authorised-user rules.
  • Joint arrangement: you and your partner hold the box together, where Knox offers this.
  • Joint attendance: both of you must be present for access, where Knox offers dual-control access.

Knox's rules for authorised users are set out in its policy. The First and Second Authorised Persons have full control of the box, including adding further authorised people. A Third and Fourth Authorised Person can access the box but cannot change the arrangement. An admin fee applies for each person added beyond the first two, and everyone must complete Knox's identification checks.

Ownership, marriage and access are different

Your marital property regime may affect who owns the contents. In a marriage in community of property, for example, many assets form part of a joint estate. That question of ownership is separate from who may open the box, which is governed by the agreement. Disputes about ownership between spouses or partners are resolved between them or by a court, and Knox follows lawful court orders.

What changes on death or separation

An authorised user acts on the holder's authority, and that authority generally ends when the holder dies. After a death, the box is dealt with through the estate. Under Knox's agreement, if the First and Second Authorised Persons have both died, the Third Authorised Person automatically takes full control of the box; if all the client's authorised people have died or become permanently incapacitated, the executor, curator or other person legally responsible for their affairs takes their place. If you separate or divorce, review the arrangement and tell Knox in writing about any change you want; until you do, the existing instruction normally stands.

Before you add a partner

Think about what access means in practice: an authorised user can usually add or remove items. Discuss the arrangement together, keep a record of who owns what, and take legal advice if your circumstances are complex, for example in a second marriage or where family assets are involved.

How Knox handles this

Knox gives access to the people recorded on the box, and to others only where the agreement or the law allows, such as an executor. If a client wants a spouse or partner to have access, the client gives Knox a written instruction, and the partner completes Knox's identification and any enrolment process before access is activated. Knox explains the options it offers and how each is affected by death or a change of instructions.

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This Knowledge Centre gives general information, not financial, tax, legal or insurance advice. Prices, limits, terms and availability are confirmed by Knox before you proceed, and the agreement you sign takes precedence. Where a current figure has not yet been confirmed on this site, we ask you to contact Knox instead of relying on an estimate.

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