Business, Estates and Practical Questions

Can a business store cash, important documents or high-value stock?

The short answer

A business can generally use a safe deposit box or larger secure storage for original documents, high-value stock and, subject to the provider's rules, cash. The business should be the client, with its authorised representatives verified and recorded. Cash and stock raise particular insurance and compliance questions, so confirm how they are treated before storing them. The box insurance covers items of intrinsic value such as jewellery, coins, bank notes, securities and certificates, but cash is covered only up to the amount in the policy schedule. Insurance for items held in safe custody outside a safe deposit box (such as art, trunks and large items) works differently: it is based on the potential value of each item, so Knox confirms the cover for your items before intake.

What business storage can cover

Businesses use secure storage for items that would be costly or disruptive to lose: original contracts, share registers, title deeds, intellectual property records, backup media, high-value stock such as jewellery, watches or bullion, and cash reserves. Small, dense items may fit in a safe deposit box, while bulky stock or archives may suit shared storage or a private room.

How a business arrangement generally works

The entity applies as the client, provides its registration documents and nominates representatives through a resolution or similar authority. The provider verifies the entity and each representative under its compliance procedures, which in South Africa are shaped by the Financial Intelligence Centre Act. Access follows the recorded authority, so changes in staff or directors should be updated promptly.

What depends on Knox and what depends on the business

Knox sets the storage options, the documents it needs from a business, its rules on cash and the insurance position for each asset type. Individuals need a copy of their ID or passport and proof of residential address dated within the last 3 months (such as a utility bill). Companies need their registration documents, VAT number if registered, and ID and proof of address for directors and shareholders holding more than 25%. Trusts need the letters of authority and trust deed, with ID and proof of address for trustees and beneficiaries. Knox may also ask for an income tax number and, for bullion purchases, a source-of-funds declaration. The business's own circumstances shape the rest: the value and turnover of stock, whether cash is held for operational reasons, how the business accounts for stored assets and what its own insurer requires. Records about cash and stock should be kept so that the business can show where assets came from if asked.

What to prepare and what to do next

  • Entity registration documents.
  • A resolution naming authorised representatives.
  • Identity documents for each representative.
  • A description of the assets and their approximate value.
  • Your business insurance schedule.

Speak to your accountant and insurer, then contact Knox to confirm the arrangement that suits the business.

How Knox handles this

Knox first confirms the type and value of the business assets, the appropriate box or storage option, the access arrangement and the applicable insurance position. The business completes the entity verification and agreement process and nominates its authorised representatives before access is activated. The First and Second Authorised Persons have full control of the box, including adding further authorised people. A Third and Fourth Authorised Person can access the box but cannot change the arrangement. An admin fee applies for each person added beyond the first two, and everyone must complete Knox's identification checks. Knox explains its rules on storing cash and how representatives can be changed when staff or directors change.

Ready for the next step?

Speak to the Knox team about your situation. They will confirm current pricing, availability and requirements before you decide.

Still have a question? Ask the Knox team

Ask a question

Did not find what you were looking for? Send your question to the Knox team. A specialist will reply using your preferred contact method.

Please do not include identity numbers, complete watch serial numbers, safe deposit box numbers or keys, passwords, PINs, crypto seed phrases, firearm licence documents, banking passwords or card numbers.

Preferred contact method
Are you an existing Knox client?

Required

This Knowledge Centre gives general information, not financial, tax, legal or insurance advice. Prices, limits, terms and availability are confirmed by Knox before you proceed, and the agreement you sign takes precedence. Where a current figure has not yet been confirmed on this site, we ask you to contact Knox instead of relying on an estimate.

Product Enquiry

Get A Quote